Practise greeting passengers in an SNCF service area using a 360° conversation simulation.
The user-learner is an SNCF agent in a station. In this 360° simulation, he is in Montparnasse station, in a service area. A customer enters.
- Busy period, the customer wants to exchange his ticket for an imminent trip.
- Low-traffic period, customer wants to buy a ticket for a trip in 2 months.
Format: 360° simulation, conducted in French