Management situation: helping salespeople to progress. 360° simulation, conducted in French and English.
In this 360° video simulation, the user-learner plays the role of the new manager of a Renault dealership.
He observes one of his employees in his sales interaction with a customer. He then interviews him to give feedback.
The learner has to develop and/or reframe an employee through questioning. The objective is to work on a manager-coach posture, by giving feedback.
Format: 360° simulation, conducted in French and English.
The quality certification was issued for the following categories of actions: training actions.